Privacy Policy
1. Introduction
At padho.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information in the following ways:
Personal Information
- Name and email address
- Phone number
- Educational institution and grade level
- Any other profile information you provide
Usage Information
- Questions you ask and interactions with our platform and AI
- Learning progress and performance data
- Device and browser information
- IP address and location data - only when you provide
3. How We Use Your Information
We use your information to:
- Provide and improve our educational services
- Personalize your learning experience
- Communicate with you about updates and features
- Analyze usage patterns to enhance our platform
- Ensure the security and integrity of our services
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Analytics partners to improve our services
- Legal authorities when required by law
5. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services.
7. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Opt-out of marketing communications
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our platform.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at: hello@padho.ai